ICBA Education Seminars and Institutes

The most prominent competitive advantage for community banks is their ability to provide better, more personal service than larger institutions. This requires community banks to have a top-notch team that can operate in an efficient and effective manner. Attracting and retaining these quality teams becomes more difficult every year and came to a head while the industry navigated COVID-19 and economic uncertainty. Discuss compensation structures and strategies to attract and retain the team your community bank needs to drive continued growth and success into the future.

ICBA membership assists with the cost of an internal bank, employee climate research program. ICBA Preferred Service Provider Avannis administers the ICBA Magazine’s “Best Community Bank to Work For” contests, and is ICBA’s PSP for the voice-of-the customer/employee lane of traffic.

Customer interactions, previously limited to the telephone or in-person at a branch, are expanding to encompass all transactions, touch points, communications, and technologies that deliver service and information to customers. Organizations that excel at managing the entire customer journey will successfully capture more relationships with targeted generations and market segments.

ICBA CRA Solutions (formerly CRA Partners) offers CRA Education & Training, CRA Support Services, the CRA Collaborative Peer Group, and CRA compliance programs that create safe living environments for older Americans with help from local banks.

The regulatory examination environment is getting much tougher. Many community banks across the country are experiencing examinations that present unexpected circumstances and adverse findings. Prepare your community bank for its next examination by discussing the current regulatory examination environment, identifying the current regulatory hot buttons and examination issues that are causing community banks problems and providing recommended strategies to resolve identified problems during and after the examination.

The next step in the evolution of mailing is coming in 2024. The USPS® is adopting a new technology standard called Intelligent Mail Indicia (IMI) and as of June 30, 2024, non-IMI postage technology will be discontinued. And soon after, your non-IMI device will need to be replaced. Are you prepared?

ICBA Preferred Service Provider QwickRate is hosting an interactive Coffee Talk Q&A about loan data, diving deeper into how banks are using their IntelliCredit solution to respond to questions from regulators, their Board and management.

There is often confusion as to how to develop a multi-year BCP testing program. Organizations are overwhelmed with putting a program in place. Using your Business Impact Analysis can define what the testing program should be without adding unnecessary complexity and negatively impacting efficiency.

Attend to see how community banks are using QwickAnalytics from ICBA Preferred Service Provider QwickRate to solve common challenges. Experts will walk you through specific case studies centered around standard and customizable Board Reporting, the Excel Add-in tool, Custom Peer Groups, and Industry Credit Research.

The regulatory reporting burden faced by community banks today is stronger than ever. As the complexity of the call report and Federal Reserve reports continue to increase, even experienced bankers often have questions about the nuances of these filings.

This new conference focuses on strategies for community banks to create value. It covers topics like stock liquidity, capital raising and deployment alternatives, succession planning, employee attraction and retention, mergers and acquisitions, equity and equity-like compensation and similar strategic initiatives.

Leaders are frequently tasked with public speaking engagements and need confidence and skills to effectively deliver presentations.

Retirement plan portability is one of the most popular topics fielded on our consulting lines. Attending this course will help ensure that you are handling these transactions properly.

Strategic planning in banking is constantly evolving in today’s economic and regulatory landscape. Discover key elements of strategic planning in an environment where the only thing certain is change – from political elections and global events, the domestic economy, and regulatory scrutiny, among others. Discussion will include key topics to address in every strategic plan, as well as topics unique to your institution, ranging from safety and soundness considerations like capital to succession planning.

Community banks have a lot on their plate this year. Whether battling with liquidity, rising deposit costs, potential credit issues, or inefficiencies, banks are heads down and slogging through 2024 with the promise of a better 2025.

Don't re-invent the wheel! ICBA membership includes a benefit to build a world-class customer experience (Voice of the customer) program at your bank. $0 setup, no contract (month to month), and you pay-per-complete.

Now more than ever, financial institutions must consider the risk of change. Regulatory changes, system conversions, new products and services, and corrective action for audit findings are just a few examples of situations that will frequently impact your organization.

Successful leaders surround themselves with talented individuals that complement their strengths. But as a leader, how do you find them? Complementary talent doesn’t just show up. It has to be sought out.

The agriculture field has faced significant headwinds that have stressed many farmers and lenders alike. Agricultural lending decisions are often handled by bankers with limited knowledge of agriculture. Dive into the world of agricultural lending and its unique attributes while covering key topics such as credit risk, management of factors impacting farms, and analyzing the financial statements. Gain a comprehensive understanding of how to assess creditworthiness, mitigate risks and make informed lending decisions in the agricultural sector.

From attrition catches, sales opportunities mined from your current customer base, and concrete direction that prevents your team from guessing on any number of topics, your bank will positively cash flow with a customer experience program. Don't re-invent the wheel!