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With ICBA Education's live or recorded webinars, you can learn the latest in industry hot topics and trends. All webinars are presented by ICBA Education seminar and institute instructors and other industry experts.
Printable Webinar ListEvent Name | Date | ||
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Supreme Court Shakeup: How the Supreme Court’s 2023 Term Will Affect BankingDirectors Executive Leadership / C-Suite Webinar |
Sep 17, 2024 | Register |
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Estate Planning with Bank StockDirectors Executive Leadership / C-Suite ICBA Education Webinar |
Sep 18, 2024 | Register |
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ICBA Community Bank Briefing 2024 Q3Compliance and BSA Director Executive C-Suite Training Frontline ICBA Education Lending Management HR Marketing Operations Risk Management Security Webinar |
Sep 19, 2024 | Register |
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7 Ways to Frustrate AttackersICBA Education Risk Management Security Webinar |
Sep 24, 2024 | Register |
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Navigating the Data Privacy Landscape: How to Keep Your Employee Data SafeExecutive Leadership / C-Suite ICBA Education Information Technology Management HR Risk Management Webinar |
Sep 25, 2024 | Register |
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Matching Customer Journey Maps with your Brand ExpectationsICBA Education Webinar |
Sep 26, 2024 | Register |
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Action Planning for Liquidity Management through Uncertainty & Volatility for BanksDirectors Executive Leadership / C-Suite Risk Management Webinar |
Oct 1, 2024 | Register |
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A $10 Bonus with a Million Dollar Tax Bill — 1099 Reporting Issues for Bank Account PromosExecutive Leadership / C-Suite Operations Webinar |
Oct 2, 2024 | Register |
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The Whimsical World of Business Email CompromiseICBA Education Risk Management Security Webinar |
Oct 8, 2024 | Register |
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What Is Your Deposit Study Missing?Directors Executive Leadership / C-Suite Operations Webinar |
Oct 9, 2024 | Register |
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You Are the Future of Banking: Making Connections throughout Your Journey is Key to Your SuccessICBA Education Webinar |
Oct 10, 2024 | Register |
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Basics of Cash FlowICBA Education Webinar |
Oct 16, 2024 | Register |
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Check Rules & RegulationsFrontline Operations Webinar |
Oct 17, 2024 | Register |
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Possible or Probable? How to Assess the RiskICBA Education Webinar |
Oct 22, 2024 | Register |
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What Financial Institutions May Be Missing in Their Compliance Portfolios – OFCCP ComplianceCompliance Directors Executive Leadership / C-Suite Webinar |
Oct 23, 2024 | Register |
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Navigating Zero Trust: Building Your Strategy and RoadmapICBA Education Risk Management Security Webinar |
Oct 29, 2024 | Register |
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Check Returns & AdjustmentsFrontline Operations Webinar |
Nov 6, 2024 | Register |
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Best Practices for Loan ProcessingICBA Education Lending Webinar |
Nov 14, 2024 | Register |
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They Posted What?!? Managing Employee Social Media UseHuman Resources ICBA Education Webinar |
Nov 19, 2024 | Register |
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BSA Hot TopicsCompliance and BSA Frontline ICBA Education Lending Webinar |
Nov 20, 2024 | Register |
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Q4: Regulatory Compliance UpdatesCompliance Compliance and BSA Executive C-Suite Training Frontline Operations Webinar |
Dec 5, 2024 | Register |
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ICBA Community Bank Briefing 2024 Q4Compliance and BSA Director Executive C-Suite Training Frontline ICBA Education Lending Management HR Marketing Operations Risk Management Security Webinar |
Dec 18, 2024 | Register |
Event | Type | Date | Info |
Access more than 80 live webinars and more than 100 on-demand webinars for a full 12 month period— all for one low price.
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Refunds will not be granted unless there is a technical issue that cannot be resolved that prevents the purchaser from accessing and/or using the product. Refund requests for technical issues must be received within 15 days of the date of purchase.
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2023 Legislative Update (MP4)The rules and regulations governing IRAs, HSAs, and other tax favored savings accounts are constantly evolving. This can prove to be challenging to keep up with. Rely on our industry experts to bring you up to date on recently proposed legislation and regulatory changes that may affect your organization and your clients. |
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7 Ways to Frustrate AttackersIn the face of constant cybersecurity threats, it's easy to feel discouraged. Most penetration tests exploit common weaknesses and misconfigurations, mirroring real-world attack methods. But what if you could turn the tables on attackers? |
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A $10 Bonus with a Million Dollar Tax Bill — 1099 Reporting Issues for Bank Account PromosMost people in the banking business are familiar with IRS Form 1099-INT, which deals with true interest payments (payments for the use or forbearance of money). |
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A Detailed Look at Share Repurchase Transactions (MP4)Many community bank holding companies use share repurchase transactions as the primary avenue of liquidity for their common stock. These types of transactions have myriad considerations, including those related to program structure, pricing, funding, regulatory, and corporate approvals. |
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A Summary of the Newest UCC Provisions Related to Digital Assets that are (Possibly) Coming to Your State (MP4)Many community banks are contemplating the future of digital assets and the role they will play in the financial services industry. The various possibilities and issues related to virtual currencies, non-fungible tokens, and other digital assets are endless. |
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Action Planning for Liquidity Management through Uncertainty & Volatility for BanksIn response to the 2023 bank failures and tightening liquidity conditions, the focus on liquidity and risk management has intensified. It is a crucial time to explore how proactive financial institutions are adopting "best practice" approaches to liquidity management. |
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Action Plans for Troubled CreditRecognizing that you have a troubled credit in your portfolio is traumatic enough. Having to deal with a declining relationship that may cause your bank a significant loss can create an outright panic. Instead of freezing or believing that things will get better on their own, now is the time to blaze the path forward to avoid a charge off. |
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Advanced Financial Statement and Cash Flow Analysis 2022 (MP4)
Attend this proactive webinar and learn a comprehensive approach to financial statement and cash flow analysis. The session will begin with analyzing the four financial statements- Income Statement, Statement of Retained Earnings, Balance Sheet, and Statement of Cash Flows. Recorded Nov. 8, 2022.
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Advanced Tax Return Analysis 2022 (MP4)
This webinar will provide the banker with several advanced tax return concepts and related analyses to help them more effectively work with their business customers. Recorded Dec. 13, 2022.
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AI Demystified: 101Everyone is talking about AI and how it is changing how people work, live—and bank. This webinar is designed to provide community bankers with a primer on artificial intelligence and the opportunities the future may hold for community banks. Gain a clear understanding of the strengths and weaknesses of this technology and its potential impact. |
Members: $219 |
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AI Demystified: How Banks Are Putting AI to WorkAI can be used in many different ways to power your bank offerings and services. Learn how bankers like you are implementing AI at their banks to benefit customers, evolving their user experience and augmenting existing resources to improve efficiency as well as how they are skilling up their teams to maximize the potential value of the technology. |
Members: $219 |
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AI Demystified: Regulatory EnvironmentBefore getting started with AI, understand the regulatory environment for banks adopting this new technology. When you implement AI in your business you will have to adhere to new and emerging regulations. Gain insights from the ICBA regulatory experts who have been keeping a watchful eye on the regulatory scene. |
Members: $219 |
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AI Demystified: Webinar Series BundleEveryone is talking about AI and how it is changing how people work, live—and bank. This webinar is designed to provide community bankers with a primer on artificial intelligence and the opportunities the future may hold for community banks. Gain a clear understanding of the strengths and weaknesses of this technology and its potential impact. |
Members: $429 |
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Annual Regulatory Training Requirements for Seasoned BankersKnock out your annual training requirements in one 90-minute webinar! This webinar is for seasoned bankers and senior staff. You’ve trained for years in these areas, now let us walk you through this refresher to meet all the annual requirements that will have you back in your routine in just 90 minutes. |
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Annual Regulatory Training Requirements for Seasoned BankersKnock out your annual training requirements in one 90-minute webinar! This webinar is for seasoned bankers and senior staff. You’ve trained for years in these areas, now let us walk you through this refresher to meet all the annual requirements that will have you back in your routine in just 90 minutes. We’ll provide a general overview and key points covering:
Duration: 90 minutes |
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Assessing and Working with Client ForecastsOne of the most overlooked pieces of information we receive is likely the borrower's forecast or budget. Often it is an item we check off the list without digging into it. It is also a report that in many cases we hide in the file and never review after the close. This is one of the biggest mistakes that a portfolio manager or lender can make. |
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Back It Up! ACH for Operations (MP4)
Whether you are new to ACH processing or are a back-up to the ACH Manager, it’s important to keep your ACH knowledge up to date! Review all things ACH from the operations perspective, including network participants, transaction flow, and the exception handling process.
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Balance Sheets for Bank MarketersWhat do marketing pros need to know? For bank marketers to effectively market a bank product or service you must have knowledge about your bank not just about the product or service you are marketing. Learn how you can understand your bank better. Study various aspects of banking, how to obtain specific data about your bank, marketing’s contributions, and marketing strategies. |
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Banking Crypto 2022 (MP4)
Banks are increasingly offering access to cryptocurrency, including Bitcoin, to their customers. Sifting through how to do that is a maze. Recorded Sept. 14, 2022.
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Banking Law 101No prior knowledge of banking or law is needed as we explore banking regulation, the dynamic business of banking, and various other regulatory and business topics. Get ready for an engaging introduction that will leave you with a firm foundation in banking law. Learning Objectives:
Duration: 60-minutes |
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Basics of Agriculture LendingThe agriculture field has faced significant headwinds that have stressed many farmers and lenders alike. Agricultural lending decisions are often handled by bankers with limited knowledge of agriculture. Dive into the world of agricultural lending and its unique attributes while covering key topics such as credit risk, management of factors impacting farms, and analyzing the financial statements. Gain a comprehensive understanding of how to assess creditworthiness, mitigate risks and make informed lending decisions in the agricultural sector. |
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Basics of Banking, Overview, What We Do! (MP4)Welcome to banking! There is hardly a vocation that touches more lives than the finance industry. To fully realize what we do, one needs to understand the banking industry. |
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Basics of Cash Flow
Further details will be available 30 days prior to the webinar date.
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Best Practices for Loan ProcessingFurther details will be available 30 days prior to the webinar date. |
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Bring YOUR Shoes – How to Lead by Maximizing TalentSuccessful leaders surround themselves with talented individuals that complement their strengths. But as a leader, how do you find them? Complementary talent doesn’t just show up. It has to be sought out. |
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Brokered Deposits and Core Funding - JuneBrokered deposits provide an important source of funding for community banks. Recent changes to FDIC rules and guidance have offered clarity in certain areas of the brokered deposit regulatory regime while creating uncertainties in other areas. Discuss the general legal framework surrounding brokered and core deposits, and industry trends. |
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BSA Hot TopicsFurther details will be available 30 days prior to the webinar date. |
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BSA Hot Topics (MP4)Emerging threats and financial crimes are presenting challenges to community banks’ BSA program. It’s important to stay informed and vigilant to protect your bank and its financial transactions. Dive into the hottest trends regarding BSA, discuss traditional scams and emerging scams, and examine the new Beneficial Ownership Rule – what you need to know and how it affects community banks. |
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BSA Update 2022 - Part 2 (MP4)During this 60 minute webinar, your presenters, Kristen Ritter and Clint Jay from TIB Consulting Solutions, will provide regulatory updates and share common issues that regularly come up. Recorded Nov. 1, 2022. |
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BSA/AML Model Evolution in a Rapidly Changing World: How Recent Changes in Technology and Current Events Are Affecting Our BSA/AML Programs (MP4)
Over recent years, our industry has gone through tumultuous changes that affect how we think about Bank Secrecy Act and Anti-Money Laundering models. From the technology side, the rise of machine learning models and cryptocurrency has required us to evolve how we analyze customer behavior.
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BSA/AML Officer of the FutureIt’s 2024 and finally, the future we were promised is here. Artificial Intelligence (AI), Machine Learning (ML), and Robotic Process Automation (RPA) are operational and making the fight against financial crime easier and more effective. That is, if you have the requisite skills to take advantage. Otherwise, being a BSA Officer probably feels harder than ever to manage at its current pace of change. |
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Building a Culture that Develops Future Leaders (MP4)Leadership development and succession planning place a high priority on any company’s ability to develop talent within their organization. We continue to hear stories from managers about the gap between Baby Boomers and Millennials. Recorded March 30, 2023. |
ICBA Members: $219 |
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Buy Now Pay Later - What Community Banks Need to Know (MP4)In this quick "lunch and learn" video, Deborah Phillips, Senior Vice President, Payments & Technology Policy, ICBA and Senior Vice President, Industry Relations, ICBA Bancard breaks down the what, why, and how of Buy Now Pay Later (BNPL) with Scott Broughton, Senior Vice President, Marketing and Client Engagement, ICBA Bancard. |
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CAMELS, Understanding How Your Bank Is Measured (MP4)As banks risk rate clients, banks are also being risk rated under the CAMELS system. Understanding how the examiners will be reviewing bank performance is important for bankers to prepare for their next exam. |
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Cannabis in Banking (MP4)
Cannabis has become more mainstream, and institutions have begun banking with hemp customers. Find out how banks are knowingly – and unknowingly – banking hemp, CBD, and marijuana. This presentation will cover the current landscape of federal and state law for banks that are actively banking or contemplating banking with cannabis and/or hemp customers.
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Capital and Liquidity Opportunities for MDI’s (MP4)
Together we analyze the MDI industry’s competitive advantages and collective challenges. We also present suggestions for improvements for capital management and a complimentary, bank-specific study to aid management in evaluating investment opportunities for MDI’s.
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Capital Planning, Capital Alternatives and Uses of Capital (MP4)Inflation has dramatically changed stress testing. Liquidity, cost of funding, cap rates, appraisal evaluations, and other factors are changing the way capital adequacy is tested. Explore how banks think about such matters as well as what capital planning looks like today. |
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Capital Strategies for the Current EnvironmentThe current and prospective banking environment has many community banks considering capital raising alternatives. If your bank is in this position, it is important that your board understands all of the available capital-raising alternatives. |
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Cash to Cash and Cash Cycle, Assessing Management's Effectiveness and Getting to the Right Line of Credit AmountOperating lines of credit are never easy to analyze. Rarely are any two assessments the same. The key to setting the right line of credit is analyzing the borrower’s cash-to-cash cycle. Learn how to assess management’s stewardship of their cash, build expectations for industry standards, and develop a usable assessment to arrive at the right line of credit amount for your borrower. Explore operating entities in manufacturing, wholesale/distribution, retail, and service sector industries. Since managing credit risk does not end at the closing, participants will be given key monitoring points that help keep the life of the loan in good standing. |
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Characteristics of Strong Risk Assessments and Tools to Monitor and Report ResultsFinancial Institutions provide great value to the American economy. But that value comes with risks. Risk Assessments are at the core of a strong Enterprise Risk Management (ERM) Program. Therefore, developing strong risk assessments for all key areas of the financial institution is crucial. Strategic-minded institutions do not strive to eliminate risk or minimize it. They strive to manage risk at the enterprise-wide level so that they incur just enough of the right kind of risk to effectively pursue their strategic goals. This is referred to as “Optimal Risk-Taking.” Review the characteristics of strong Risk Assessments to ensure you address key areas of your institution and discuss how to develop an enterprise-wide process to conduct Risk Assessments. Gain practical tools and examples to implement in your organization immediately while strengthening your existing Risk Assessments and creating new ones. |
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Charter ConversionsFrom time-to-time, banks consider whether a different category of bank charter would be right for them. Walk through some of the items banks should consider when changing charters, and the process of changing charters or primary federal regulator. |
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Check Fraud 2022 (MP4)We know that people are writing less checks. However, did you know that checks continue to be the most common way financial crimes are committed? Join us for this 60-minute webinar to hear about the most recent trends in check fraud and what steps you can take to help prevent your institution from falling victim to financial crimes. |
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Check Returns & AdjustmentsEach method of returning a check to the Depositary Bank, whether through a return or an adjustment, has distinct advantages and potential impacts on customers. |
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Check Rules & RegulationsEach payment network has its own set of rules and regulations, and the check network is no exception. Regulation CC and the Uniform Commercial Code Article 3 and Article 4 pertain to all checks. However, the clearing path dictates which rules apply. |
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Commercial and Industrial (C&I) Lending in Today’s Competitive Market (2024)The most intricate and challenging lending you can do is commercial and industrial. Learn about the various industries you will work with, the types of loans that you will use, how to analyze financial statements for key credit risk indicators, how to properly structure a loan, plus solidifying the relationship after the closing. The key is not to be an order taker, but rather add value to your borrower’s business and build a relationship which is mutually beneficial. Learning Objectives:
Duration: 60-minutes |
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Commercial Real Estate Lending, Understanding the Market, the Numbers and Beyond (MP4)When it comes to lending on commercial real estate, rent rolls and cash
flow are just the tip of the iceberg. With the real estate market
undergoing significant upheaval, whether it's owner-occupied,
investment, or development, it's essential to know what to look for in
terms of credit risk. This webinar aims to help you avoid headaches and
losses in the future. |
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Community Bank Compensation IssuesThe most prominent competitive advantage for community banks is their ability to provide better, more personal service than larger institutions. This requires community banks to have a top-notch team that can operate in an efficient and effective manner. Attracting and retaining these quality teams becomes more difficult every year and came to a head while the industry navigated COVID-19 and economic uncertainty. Discuss compensation structures and strategies to attract and retain the team your community bank needs to drive continued growth and success into the future. |
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Community Bank Director Guide to Compliance IssuesThe demands on community bank directors have increased exponentially in recent years. Without question, the most difficult challenge for community bank directors (most of whom are not career bankers) is fulfilling their obligation to ensure the institution achieves and maintains compliance with applicable laws and regulations. |
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Community Bank Expense Practices (What to Do and What Not to Do) (MP4)Community banks are well accustomed to operating subject to an ever-evolving set of standards imposed by their regulatory agencies. One area that has undergone significant changes is the expenses incurred by community banks. |
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Community Bank Guide to Reg. O (MP4)Reg. O is an insider abuse regulation which draws significant regulatory attention and scrutiny in the best of times. Economic concerns related to inflation and high interest rates, among other matters, will increase the regulatory attention and scrutiny on these issues. |
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Community Bank Guide to Reg. WCommunity banks must constantly ensure they maintain compliance with applicable laws and regulations to operate efficiently and avoid being placed in the regulatory penalty box. This is particularly important regarding regulations governing potential insider abuse, such as Reg. W and the restrictions and limitations it places on affiliate transactions. |
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Community Bank Overview of Insurance IssuesAt its core, community banking is risk management. In addition to community banks’ commitment to risk management on a day-to-day basis, it is important that community banks utilize insurance to protect themselves, their directors and officers from both internal and external risks. Discuss key insurance protections, with a focus on directors’ and officers’ insurance policies and financial institution bonds, as well as relevant insurance issues that can be applied to insurance protections in other areas of community bank operations. |
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Community Development Services and Loans (MP4)
The CRA requires that intermediate small and large banks provide CRA qualified services in the communities in which they operate. Creating partnerships and developing a strategy for providing these services is integral to a successful CRA program.
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Converting Customer Satisfaction into Customer Loyalty (MP4)What is the difference between having satisfied customers or customers who are loyal? Examine industry surveys to explore the level of satisfaction that exists between financial institutions and the clients they serve. |
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Corporate Governance for Banks and Bank Holding Companies (MP4)
Recent disruptions in the banking industry, the current interest rate environment, and inflation persisting in the United States make sound corporate governance practices more important now than ever before.
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CRA Strategies (MP4)
In anticipation of the final rule on the modernization of the CRA, banks need a solid foundation for their CRA Compliance program. This course will include strategies for a successful CRA program, setting goals for lending, investments and services, training and CRA exam preparation.
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Creating and Managing Liquidity for Stockholders (MP4)For many community banks, there is a total lack of liquidity in the ownership of shares. As a result, many stockholders who desire to sell their shares are unable to do so. Likewise, many boards and management fail to recognize the importance of finding ways to create liquidity through appropriately designed stock repurchase programs or other mechanisms. This session focuses on stockholder liquidity needs and how bank boards and management can address and resolve them. |
ICBA Member: $219
Non-Member: $319 |
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Creating the Right Enterprise Risk Management (ERM) Program for YOUR Community BankAre you in the process of establishing your bank’s first ERM Program or seeking to streamline your existing one? You’re not alone. Risk Management is at the heart of banking and every bank has to have processes, policies, and procedures in place in order to assess and manage the risks on their balance sheet. Gain insight into the fundamental components of the ERM puzzle, their interrelationships, and how to integrate your ERM program into the bank’s Strategic Plan. Discover the components of a robust ERM program and how to assemble your own using existing components within your bank. Learn how you can make the process engaging and foster team cohesion as you collectively work toward protecting the bank assets while advancing its vision. |
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Credit Bootcamp Part 1: Financial Analysis - What's the Question?To properly assess the risks associated with loan repayment, we need to understand how the business has performed over the past several periods. This is called trending. The data needed for this process is several years of financial statements, also known as the borrower’s story about how they have managed their business activities. |
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Credit Bootcamp Part 2: Qualitative Analysis - Events that Make the NumbersThe risks of a line of credit are not in the financial statements, but in the reasons for how the financial statements appear. We receive an excessive quantity of numbers in financial statements. However, it is actually the events that produce the numbers that contain the risks. |
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Credit Bootcamp Part 3: Cashflow & Repayment - The Line of CreditIn assessing a line of credit loan request the banker must understand where the repayment is coming from. This requires identifying the cause of the cash shortfall as well as the characteristics of the self-liquidating asset that will repay the loan. |
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Credit Bootcamp Part 4: Cashflow Assessment & Repayment - Term Loan AnalysisA term loan request requires multiple layers of analysis by the banker to properly assess the repayment viability of the borrower. It is more than just adherence to credit policy. Understanding that today’s loan is repaid with tomorrow’s cash is critical. This requires a keen recognition of how the self-liquidating asset should work. |
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Credit Bootcamp Part 5: Proper Credit StructureBankers are not order takers. We add value by solving our clients' problems. Fully analyzing the loan request and recognizing that each request starts with a cash shortfall is crucial. |
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Credit Bootcamp Part 6: Managing Credit Risk After the CloseManaging credit risk does not stop at closing, it is only beginning. By staying close to your client, inspecting what you expect and working to solve their problems, you will enhance the relationship. |
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Credit Bootcamp Series Bundle: All WebinarsLearn the framework for assessing and managing credit risk. Throughout this newly updated six-part series, we address financial statement analysis, qualitative analysis, cash flow, proper credit structure, and discuss best practices for managing the credit risk of your credit portfolio. |
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Credit Risk Hot TopicsOver the past two years, the banking industry has been beset with issues related to funding sources as well as growth and quality issues in our lending portfolio. As funding sources become more costly and harder to find, we need to understand how our decisions will impact our banks’ assets. Dig into how funding sources influence our credit portfolio decisions, whether being asset sensitive or liability sensitive is the right direction, as well as what areas of lending will best suit your risk tolerance at this time. Plus, discuss how to reinforce your credit culture to maintain the credit risk level desired. |
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Credit Risk in Commercial Real Estate (MP4)Rent rolls and cash flow are just the start in the risk of lending on commercial real estate. Whether it is owner occupied, investment or development, knowing what to look for will in terms of risk, will assist in avoiding headaches and losses in the future. |
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Credit Risk: CECL, Stress Testing, and Where We Go from Here (MP4)
Managing credit risk is a crucial skill that bankers have improved over the past business cycle. Despite the fact that many credit risk practices are already well-established, there have been some significant recent changes to how we model and report on credit risk.
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Crucial E-Sign Compliance ConsiderationsThe COVID-19 pandemic significantly altered the banking ecosystem to promote safer, virtual options for their employees and clients. To manage the impact of reduced in-person interactions, many financial institutions expanded their use of electronic communication with their clients. These electronic operations are subject to regulatory scrutiny under the Electronic Signatures in Global and National Commerce Act (E-Sign Act). Discuss the specific requirements of the E-Sign Act, how to implement a compliant E-Sign program or identify gaps in your current program, and how to maintain compliance in an ever-changing environment. |
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Current Trends in Financial Scams: A Focus on 5 Crafty Schemes |
ICBA Member Only - Complimentary
Unlimited Webinar Pass subscription: $0 |
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Customer Due Diligence Best Practices (MP4)Customer due diligence is a process of anticipating what the customer’s activity will be and assessing their risk level to the bank based on certain factors. Gain valuable insights on how to conduct effective due diligence on customers to mitigate risk and ensure compliance with regulatory requirements. Uncover the basics of Customer Due Diligence along with details about best practices for collecting customer information, identifying potentials risks, and developing risk mitigation strategies.
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Customer Experience Management - Lead it Or Lose ItCustomer interactions, previously limited to the telephone or in-person at a branch, are expanding to encompass all transactions, touch points, communications, and technologies that deliver service and information to customers. Organizations that excel at managing the entire customer journey will successfully capture more relationships with targeted generations and market segments. Learn how to take a strategic approach to delivering your desired customer experience. Designed for middle and senior managers, the curriculum focuses on the importance of leading a culture that intentionally manages the desired customer experience. Learning Objectives: • Develop a strategic approach to delivering your desired customer experience. • Learn how to manage your customer’s entire journey. • Lead a culture that manages the desired customer experience. Duration: 60-minutes |
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Data Protection Challenges for EmployersEmployers are confronted with an increasing number of data protection challenges. Dive into the various challenges organizations face when it comes to protecting data and address the latest trends and best practices in data protection. Gain insight on how to navigate the evolving landscape of data regulations and ensure compliance. |
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Decoding Security: FAQ RoadmapGo beyond the basics of security training and find the answer to common security questions. Discover solutions to practical issues like camera placement, the necessity of monitors in break rooms, and the optimal timing for alarm activation during or after a bank robbery. |
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Deposit Regulations Best PracticesWhether you’re a seasoned banking professional or are new to the banking industry, questions regarding deposit regulations always arise. From the frontline staff to the operations staff, it’s important to stay informed on consumer protection, funds availability requirements and the latest trends on e-sign. Review Reg. DD, Reg. CC, and E-Sign best practices. Plus, learn how to help your staff determine if your bank is meeting regulation requirements and determine the best course of action if not. You’ll gain valuable insights and best practices for optimizing your banking operations and ensure you’re in compliance. |
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Designing an Effective BCP Testing ProgramThere is often confusion as to how to develop a multi-year BCP testing program. Organizations are overwhelmed with putting a program in place. Using your Business Impact Analysis can define what the testing program should be without adding unnecessary complexity and negatively impacting efficiency. |
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Digital Transformation Demystified - Part 2: Digital Transformation (Inside and Outside the Bank) (MP4)During this webinar bankers will learn about the different customer channels available and their associated risks, potential third-party partners, and costs to the business. |
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Digital Transformation Demystified - Part 3: Building or Perfecting a Digital Transformation Plan (MP4)Organizational change requires buy-in from all parts of the business—from bank directors to senior management to bank staff. |
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Digital Transformation Demystified - Part 4: Working with Digital Transformation Partners (MP4)Digital transformation often requires the assistance of outside vendors to achieve goals that lead to organization efficiency, increased revenue, and customer satisfaction. |
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Digital Transformation Demystified - Part 5: Preparing for Potential Challenges in Digital Transformation (MP4)Challenges will likely arise during your bank’s digital transformation process. This final webinar of the series will address potential obstacles to progress, roadblocks or stumbling blocks for community banks, and proven problem-solving techniques community banks can use to overcome these challenges during their digital transformation journeys. |
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Digital Transformation Demystified Webinar Series Bundle (MP4)What does digital transformation look like at community banks? And how can it be leveraged for improved customer interactions and performance? It requires an exploration of how your customers interact with your bank and finding new and innovative solutions to improve their experience with your brand. |
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Digital Transformation Demystified - Part 1: Digital Transformation 101 (MP4)What is digital transformation? This session delves into integrating digital technology into all areas of the business, changing how a bank operates and delivers value to customers. |
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Domestic Violence and Work Environment (MP4)Domestic abuse is not a crime that can be ignored by the victim’s employer. Employers must recognize that personal, real-life problems affect job performance and job performance affects the bottom line. Nearly 1/3 of women in this country claim to have been the victims of physical or sexual abuse. |
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Early Identification of Distressed Credit RelationshipsPost-pandemic portfolios have performed admirably, with minimal troubled credits, late payments, and charge-offs. Despite fair economic conditions, it's important to remember that bad loans often emerge during good times, lurking beneath the surface. |
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Effective Marketing in a World Driven by Technology and Compliance (MP4)Nearly every sales, marketing, or promotion idea in banking today is influenced by emerging technologies and regulatory compliance. This places specific demands on how advertising, promotions, and relationship development activities are deployed by financial institutions. |
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Effective Strategic Planning for Community Banks (MP4)Strategic planning is an essential aspect of every community bank’s operations. Its importance becomes more apparent when community banks face challenges such as the lingering impact of the COVID-19 pandemic and present economic struggles. |
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Elder Fraud (MP4)Elder Fraud is projected to be one of the biggest growing segments of crime in our country! Criminals know who to target and have found ways to get close to control and exploit their victims. Learn how your bank can serve as the last line of defense to protect the criminals’ target, your account holders! |
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Essentials of BankingUnderstanding the industry that you work in is crucial to recognizing your role and purpose. Banking is an occupation that has existed since the earliest part of history. While technology has changed, the essentials of what we do have not. Explore the fundamentals of the banking industry, its historical evolution, and the various types of banks and their respective roles. Participants analyze bank financial statements to uncover the interplay between funding sources and their utilization, gaining valuable insights into the operational dynamics of your bank. Broaden your perspective on the functioning of the banking system in the United States and understand how your bank fits into the larger picture. Whether you're new to banking or an experienced professional seeking to deepen your industry knowledge, your participation will enhance your awareness and appreciation of the banking sector. Learning Objectives:
Duration: 60-minutes Recorded on Jan. 18, 2024 |
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Estate Planning with Bank StockThe transfer of bank or bank holding company stock as part of a shareholder’s estate planning process can involve several potential regulatory, corporate, and tax issues. Banks and bank holding companies should be aware of what these issues are, how they could impact their institution, and how they can proactively educate their shareholders on these issues. |
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Every Employee is Responsible for Relationship GrowthIt is common knowledge that customer service and sales representatives are responsible for building relationships with customers. But why stop there? |
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Examining the Biggest Risks in the Bank: Liquidity and LendingThe regulators have shifted their approach to liquidity and interest rate sensitivity. Administrative actions have proliferated. Even the banks avoiding such fate are seeing Matters Requiring Attention (MRAs) and supervisory recommendations. At the same time, the liquidity crisis and interest rate environment are introducing new credit risks and opportunities. |
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Fair Banking and How it Affects Marketing (MP4)This webinar answers common questions such as: What is Fair Banking? Is it the same as Fair Lending? What does it have to do with Marketing? Learn more about Fair Banking or what some call “Fair and Responsible Banking.” |
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FedNow Service Overview (MP4)The FedNow Service is a new instant payment service from Federal Reserve that will enable financial institutions of every size, and in every community across the U.S., to provide safe and efficient instant payment services in real time, around the clock, every day of the year. |
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Final CRA Rules for Intermediate BanksOn October 24th, the banking agencies finalized significant changes to the Community Reinvestment Act (CRA). The final rule is designed to adapt CRA regulations to banking industry changes, improve clarity to regulated institutions, tailor evaluations and data collection to bank size and type, and maintain a unified interagency approach. |
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Final CRA Rules for Large BanksOn October 24th, the banking agencies finalized significant changes to the Community Reinvestment Act (CRA). The final rule is designed to adapt CRA regulations to banking industry changes, improve clarity to regulated institutions, tailor evaluations and data collection to bank size and type, and maintain a unified interagency approach. The final rule takes effect in April 2024 and will require mandatory bank compliance by January 1, 2026. Learn what is required for large banks under the final rule including the Retail Lending Test, the Retail Services and Products Test, the Community Development Financing Metric Test and the Community Development Services Test. Learning Objectives:
Duration: 60-minutes |
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Final CRA Rules for Small BanksOn October 24, the banking agencies finalized significant changes to the Community Reinvestment Act (CRA). The final rule is designed to adapt CRA regulations to banking industry changes, improve clarity to regulated institutions, tailor evaluations and data collection to bank size and type, and maintain a unified interagency approach. The final rule takes effect in April 2024 and will require mandatory bank compliance by January 1, 2026. Attend to understand what is required for small banks under the final rule, the optional "Retail Lending Test" and the optional submission of Community Development activities. Learning Objectives:
Duration: 60-minutes |
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Fintech and Third Party Risk Management (MP4)Banks partner with FinTechs in various pivotal ways. Discuss key lessons learned from banks (sometimes the hard way) when complying with regulatory expectations, including the board’s role in oversight of FinTech relationships.
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Five Cultural Changes that Must Become Business as UsualOne thing that the rapid pace in banking has revealed is that the ability to change and adapt is a mandatory quality. Amid change it is also important to understand that your underlying foundations make it possible for workgroups, teams, and employees to perform effectively while embracing emerging challenges and opportunities. |
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Food for Thought: Handling Check FraudDealing with the big three check issues (forgeries, alterations, and counterfeit checks) can prove to be the most challenging situation a financial institution can encounter. These issues have a very narrow return window and no adjustment options. Does your financial institution understand your obligations and options when it comes to handling these complicated situations? Discover how to handle these challenging situations. |
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Fourth Quarter Playbook: Strategies for 2022It's clear a different set of dynamics are in play from the recent past as we approach year-end. Between market losses on the bond portfolio, uncertainty about deposit availability and margin compression, bankers are thinking about strategies for the fourth quarter. We will discuss some popular plays run by community banks in 2022, with an eye toward improving future periods. Recorded Oct. 13, 2022. |
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Handbooks: What you Need to Have, Add, or Change (MP4)The National Labor Relations Board’s renewed interest in employee handbooks and related policies requires employers to be more vigilant than ever. In this program, we will examine core policies that all institutions should include in their employee manuals, as well as those that may raise a red flag and approaches to avoid potential liability. |
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How to Read a SOC ReportFinancial institutions rely heavily on third-party relationships to gain efficiency, reduce operational costs, and to meet the evolving technology needs of customers. While third-party relationships are often beneficial, there are risks created by the relationships that need to be identified, assessed, and managed. Discuss the fundamental elements of due diligence and ongoing monitoring based on the Interagency Guidance on Third-Party Relationships issued in June 2023. And learn the importance of SOC reports in achieving monitoring requirements and how to properly digest the information in these reports to avoid common issues identified during audits of third-party risk management programs. |
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HSA Fundamentals (MP4)
Want to manage a successful HSA program more effectively? Our experts teach the fundamentals of HSAs and basic HSA compliance rules.
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HSA Issues: Top 10 Wrap-up 2023 Edition (MP4)
What are the most asked questions regarding HSAs? Our experts outline the top 10 most popular HSA topics we receive inquiries about via Ascensus’ consulting lines. Find out what makes this year’s Top 10 list!
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ICBA Community Bank Briefing 2023 - Q1 (MP4)
Join ICBA experts for a quarterly update on industry news and highlights. The 75-minute briefing will include details about regulations and congressional events from inside the Capital Beltway and across the U.S.
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ICBA Members: Free
Unlimited Webinar Pass subscription: $0 |
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ICBA Community Bank Briefing 2023 - Q2 (MP4)
Keeping up with the actions of both lawmakers and the banking agencies can be a daunting task these days. Let ICBA help you stay up to date with current banking events by attending the 75- minute quarterly briefing on June 14th.
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ICBA Members: Free
Unlimited Webinar Pass subscription: $0 |
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ICBA Community Bank Briefing 2023 - Q3 (MP4)
Join ICBA experts for a quarterly update on industry news and highlights. The 75-minute briefing will include details about regulations and congressional events from inside the Capital Beltway and across the U.S.
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ICBA Members: Free
Unlimited Webinar Pass subscription: $0 |
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ICBA Community Bank Briefing 2023 - Q4 (MP4)
Join ICBA experts for a quarterly update on industry news and highlights. The 75-minute briefing will include details about regulations and congressional events from inside the Capital Beltway and across the U.S.
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ICBA Members: Free
Unlimited Webinar Pass subscription: $0 |
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ICBA Community Bank Briefing 2024 Q1Join ICBA experts for a quarterly update on industry news and highlights. The 75-minute briefing will include details about regulations and congressional events from inside the Capital Beltway and across the U.S. |
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ICBA Community Bank Briefing 2024 Q2Join ICBA experts for a quarterly update on industry news and highlights. The 75-minute briefing will include details about regulations and congressional events from inside the Capital Beltway and across the U.S. |
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ICBA Community Bank Briefing 2024 Q3Join ICBA experts for a quarterly update on industry news and highlights. The 75-minute briefing will include details about regulations and congressional events from inside the Capital Beltway and across the U.S. |
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ICBA Community Bank Briefing 2024 Q4Join ICBA experts for a quarterly update on industry news and highlights. The 75-minute briefing will include details about regulations and congressional events from inside the Capital Beltway and across the U.S. |
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ICBA Community Bank Briefing: Discussion of Community Reinvestment Act - Final RuleOn October 24th, the banking agencies finalized significant changes to the Community Reinvestment Act (CRA). The final rule is designed to adapt CRA regulations to banking industry changes, improve clarity to regulated institutions, tailor evaluations and data collection to bank size and type, and maintain a unified interagency approach. The final rule takes effect in April 2024 and will require bank compliance by January 1, 2026. |
ICBA Members: Complimentary |
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ICBA ThinkTECH ConnectJoin us for this fast, fun, informative session to explore fintech solutions for community banks like yours. Each Accelerator selection process we connect with several fintech companies that have great products and solutions but due to our highly competitive program only a limited number can participate. |
ICBA Members and Nonmembers: Complimentary For more information, contact amelia.wainscott@icba.org. |
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ICBA ThinkTECH Solutions Forum: Ag TechHear from several ag tech solutions providers during this quick-hitting, 2-hour session to learn how they can help your bank keep pace with the competition. See five-minute pitches with five minutes of Q&A from our esteemed banker panel as they help distill the value these partners can bring to your bank. |
ICBA Members: Free to ICBA Members |
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ICBA ThinkTECH Solutions Forum: Faster PaymentsFaster payments are happening. Don’t get left behind. Hear from several faster payment solutions during this quick-hitting, 90-minute session to learn how they can help your bank keep pace with the competition. |
ICBA Members: Free to ICBA Members |
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ICBA ThinkTECH Solutions Forum: FraudHear from several fraud solutions providers during this quick-hitting session to learn how they can help your bank keep pace with the competition. |
ICBA Members:Complimentary Non members: $99 |
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If You Don’t Build Trust, You Won’t Build a Relationship (MP4)Every company, regardless of industry, is trying to figure out how to attract and retain the right talent. Organizations are also striving to achieve their goals and fulfill the vision described in their strategic plan. But how do you achieve all — attracting and retaining talent while achieving your objectives and fulfilling your vision? |
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Improving Your Credit Committee Presentations, Effective Communication of the Risk (MP4)Presenting before your credit committee does not have to be a daunting task. All strong credit committee presentations begin with a comprehensive write-up. You need to understand the reason for the borrower's cash shortfall, the self-liquidating asset that will repay the financing, as well as the risks that are central to the repayment capability. |
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Improving Your Credit Write Ups, Analyzing and Targeting Your Approach to Explain the Risk (MP4)No credit committee wants to read an epic non-fiction piece of work. The key to effective credit write ups is to focus on the core key risks of the credit. Each credit request begins with a problem: the borrower has a cash shortfall. As a banker your role is to uncover the source of the cash shortfall and understand the characteristics of how the self-liquidating asset will repay the debt. |
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Improving Your Workplace Violence Program
Incidents of violence in the workplace are increasing, but there are many steps employers can take to reduce the chance of becoming a victim. Familiarize yourself with preventive policies and procedures as well as tips for recognizing the warning signs and red flags when dealing with potential perpetrators.
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Incentive Compensation for Banks in 2024The Federal Deposit Insurance Corporation (FDIC) and other bank regulators have re-proposed a rule on incentive compensation for financial institutions with assets of at least $1 billion. This rule, which stems from the Dodd-Frank legislation passed 14 years ago, aims to set standards for bank incentive compensation programs. Is the third time a charm? |
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Integrating Your Business Continuity Management into Your Enterprise Risk Management Program (MP4)Learn how to switch from having a static Business Continuity Plan (BCP) to an ongoing dynamic Business Continuity Management (BCM) system and how to integrate it into your Enterprise Risk Management (ERM) Program. |
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Internal Fraud: A Look at the Thieves from Within (MP4)How prepared is your financial institution for internal theft and fraud? Review what every Security Officer should know to combat internal fraud. Discover where the internal thief will spend the stolen funds and how they keep their stealing from being found. |
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Introduction to Commercial Lending (MP4)Commercial lending is one of the most challenging aspects of banking. You must have a good understanding of your borrower, the reason for the financing request, as well as how to accurately assess the repayment source. Explore various industries that you will work with, sources of cash shortfall, analyzing financial statements, using the right structure, negotiations as well as after closing monitoring. |
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IRA Contributions and Tax TimeTo prepare for the often-hectic IRA contribution season, deepen your understanding of Traditional and Roth IRA contribution issues such as deadlines, limits, possible tax credits, certain extensions, and Traditional IRA deductibility rules. Learning Objectives:
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IRA DistributionsUnderstanding the complex withholding and reporting requirements applicable to Traditional and Roth IRA distributions is critical to maintaining a compliant IRA program. From federal tax implications, including how the early distribution penalty tax applies to IRA owners, to how IRA distributions are paid out, our experts provide the know-how to get you there. Learning Objectives:
Duration: 60-minutes |
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IRA Fundamentals (MP4)New to IRAs? Prepare to build a foundation of the most common IRA transactions and rules. Learn the fundamentals of Traditional and Roth IRAs from contributions and distributions to portability—including the rules associated with rollovers between employer plans and IRAs. |
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IRA Issues: Top 10 Wrap-up 2023 Edition (MP4)
What are the most asked questions when it comes to IRA issues? Our experts outline the top 10 most popular IRA topics they receive via Ascensus’ consulting lines. Find out what makes this year’s Top 10 list!
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IRA Reporting RequirementsGiven the constantly evolving IRA reporting requirements, it is crucial for your financial organization to remain current on the latest mandates. Conduct a comprehensive examination of essential IRA reporting topics including required minimum distribution statements, fair market value statements, account statements, and IRS Forms 1099-R and 5498. Additionally, participants will scrutinize electronic reporting requirements, beneficiary reporting requirements, procedures for requesting extensions, and IRS penalties for improper reporting. Learning Objectives:
Duration: 60-minutes |
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IRA Transfers & RolloversRetirement plan portability is one of the most popular topics fielded on our consulting lines. Attending this course will help ensure that you are handling these transactions properly. You will learn the difference between transfers and rollovers, and direct and indirect rollovers, as well as acquire an understanding of Roth retirement plan assets and portability with Roth IRAs. Learning Objectives:
Duration: 60 minutes |
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IRAs: Establishing and AmendingFor the first time in about 20 years, due to the SECURE Act, the IRS is requiring all IRAs to be amended. The last time an amendment was required was in 2002, and also possibly in 2007 and 2010 for financial organizations using prototype documents. |
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IRAs: Is Your Program in ComplianceAscensus conducts countless compliance audits for financial organizations across the U.S., oftentimes finding issues that could result in substantial IRS penalties due to non-compliance with IRS requirements. Discover the most common “points of failure” that auditors have found, and which aspects of your IRA program you may find are out of compliance. Participants review compliance concerns and acquire helpful checklists to manage the compliance process and avoid common pitfalls that may end up costing thousands of dollars in IRS penalties. |
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Is it Worth the Risk? Fundamentals of Payments RiskUnidentified risk is unmitigated risk. There are diverse risks embedded in your everyday payment channels and you must understand the types of risk your organization confronts to better protect your bank. Explore best practices for effectively controlling risks and enhance your risk management strategy with valuable knowledge. Learning Objectives:
Duration: 90-minutes |
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Is Your Organization Prepared for a Breach?A breach is an organization’s worst nightmare, but should the worst come to pass, it’s not the end of the world. In fact, it’s time to respond. While your cybersecurity team is working to patch things up, the leadership team needs to stay informed. As a key part of your organization, what do you need to pay attention to during this time? What can you do to help prepare before a breach, and what can you do to help during or after one? Wolf & Company’s experts explain what you need to know about breaches, and how they can best be of service during or following an incident. |
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Key Ratio Analysis, Getting Beyond the NumbersWith every loan request comes a plethora of numbers: financial statements, taxes, and various schedules. All this information, can cause many deals to quickly languish due to analysis paralysis. Learn the meaning and use of specific information that any banker must examine and understand. Starting with Common Sizing, walk through the current ratio, cash flow coverage, leverage, and the cash-to-cash cycle to comprehend the data you’re given and its significance. |
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Key Risks in Agriculture Lending (MP4)In the last decade the agriculture field has faced significant head winds that have stressed many farmers and lenders alike. Participate in a high-level review that addresses the issues in the market as well as provides the initial tools to assess the borrower’s abilities to navigate through difficult times. Going beyond the question of repayment focused on cash flow generation, discover how to look at the various risks to both the borrower and the lender that must be mitigated in agriculture lending.
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Legal Trends and Insights on Deposit FeesICBA has been working diligently in addressing federal regulator positions on deposit fees such as re-presentment fees, overdraft fees, and non-sufficient funds fees. But while we vigorously advocate at the federal level, community banks have been the subject of fee related lawsuits initiated in states across the country. Join us to hear insights from attorneys who have worked with and defended community banks against these claims. |
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Lending Compliance UpdateStay ahead by gaining the latest knowledge and best practices in lending compliance to navigate the evolving regulatory landscape effectively. Participants study three key areas:
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Liquidity Risk: Leading Practices in Stress Testing, Assumption Support, and Backtesting (MP4)
Given the recent rise in both economic uncertainty and regulatory expectation, many institutions need to focus on enhancing their Liquidity Stress Testing capabilities and modeling processes.
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Loan Committee Presentation Skills Training 2022 (MP4)How do you make an effective presentation to loan committee? How does it really work? How do you overcome the fear and intimidation factor? This session will also cover the “supporting” disciplines of negotiation skill building, communications, and “personal” marketing. The webinar concepts will be reinforced through a series of “mini” case studies.
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Maintaining Organizational Relevancy: Key Insurance Issues for Community Banks (MP4)Community banks face increasing risks of loss and harm from many different angles, both new and old. In this evolving environment, maintaining a comprehensive, cost-effective insurance platform to provide protection from potential losses is an essential component of a community bank’s risk management approach. |
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Maintaining Organizational Relevancy: Properly Preparing for a Community Bank Acquisition (MP4)The past five years have been a time of significant consolidation in the community banking industry. In the coming years, we will likely see a continued focus on merger activity among community banks. |
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Maintaining Your CECL Model (MP4)Many institutions invested heavily in developing and implementing a new, compliant reserve methodology. These new models are more complex than their predecessors by not only having more quantitative calculations and assumptions, but also requiring more education and oversight by management. |
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Manage Your Core Assets: Relationships, Teams, and Brand (MP4)Every bank has three essential assets they should be managing. Like any asset within the organization, proactive management of each asset generates superior results. Among these essential assets we find a mix of employees, relationships, and the bank’s trade area reputation: all the ingredients necessary to attract and retain customers. |
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Managing the Three Rs of the Post-COVID-19 Workforce: The Great Resignation, Retention, and a Possible Recession (MP4)From remote work policies to higher salaries and demands for social justice work, the workplace has radically evolved since the pandemic. Join Jackson Lewis P.C. attorneys for a discussion on why employees are leaving their jobs, what employers can do to recruit and retain talent, and how to plan for potential RIFs. |
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Marketing to Millennials (MP4)
Supercharge your marketing strategy with valuable insights gleaned from the research that was conducted when ICBA was developing its National Campaign. We learned a lot about our target audience, the Community Minded Millennial.
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ICBA Members: Free
Nonmembers: This webinar is for ICBA Members only. Unlimited Webinar Pass subscription: $0 |
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Matching Customer Journey Maps with your Brand ExpectationsCustomer journey mapping has entered the management process at institutions actively managing their customers’ experiences. However, mapping a journey is only part of the challenge. |
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Measuring and Managing Liquidity (MP4)
Robust management of liquidity remains critical and should be top of mind as rate and economic cycles are changing. Effective measurement and management of both operating and contingency liquidity is of heightened focus at high-performing institutions and with all regulatory agencies.
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Mentoring Relationships - How Having a Mentor and Being a Mentor Helps You Succeed in Your CareerContinuing education is top of mind in today’s corporate world. Professionals must learn how to succeed as both a mentor and mentee. Discover how the opportunity to be both can help you grow in your career and personal life. Participants will be able to identify what type of mentor they need during this time in their careers, how to choose the right mentor, and how to be a successful mentor and mentee. Walk away inspired and encouraged to change someone’s life by mentoring them and also encouraged to seek the ideal mentor for you. Learning Objectives
Duration: 90-minutes |
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Minority Bank Capital Management
In this webinar hosted by Stifel's Marty Mosby, Senior Vice President, Director of Bank Advisory and Strategic Services, we tackle the best way to address minority bank capital management.
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Free Webinar
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Mission Driven Bank Fund for Minority Depository Institutions and Community Development Financial InstitutionsDiscover the key to unlocking the benefits of the Mission Driven Bank Fund, a $500 million private capital investment vehicle established to support FDIC insured MDIs and CDFIs. The fund offers tailored and flexible growth capital through various financial instruments based on your bank’s needs and structure. It also offers technical services to help build organizational capacity. Additionally, it will monitor, measure, and report the impact your mission-driven bank has in the communities you serve. |
ICBA Members: $0 |
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Money Saving, Money Making Marketing IdeasCreative thinking can provide financial institutions with highly effective marketing solutions on a controlled budget. Study successful marketing programs implemented by community banks when limited promotion budgets were a key factor. Identify marketing program objectives and how banks implement each strategy with easy-to-read materials as you progress through this three-part program. |
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Navigating the Data Privacy Landscape: How to Keep Your Employee Data SafeGiven the increasing frequency and scale of data breaches, evolving data protection laws, expanded use of electronic monitoring by employers, and integration of AI tools, understanding your employee data and its usage is crucial in managing this growing risk. |
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Navigating Today's M&A EnvironmentOver the past 18 months, the community bank mergers and acquisitions environment has faced significant changes. This has led many community bankers to question the current state of the market and consider its future impacts. Additionally community banks have received unsolicited offers. |
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Navigating Your Next Regulatory ExaminationThe regulatory examination environment is getting much tougher. Many community banks across the country are experiencing examinations that present unexpected circumstances and adverse findings. Prepare your community bank for its next examination by discussing the current regulatory examination environment, identifying the current regulatory hot buttons and examination issues that are causing community banks problems and providing recommended strategies to resolve identified problems during and after the examination. |
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Navigating Zero Trust: Building Your Strategy and RoadmapWe need a new security model that adapts to the modern environment, supports the hybrid workplace, and protects people, devices, apps, and data everywhere. We must modernize our cybersecurity approach with Zero Trust, a strategy that assumes breaches are inevitable. |
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Negotiation Competence (MP4)Discover negotiation strategies that will lead to success and influence in your job. These skills can easily transfer to other areas of your life. Learn how to strategically ask for what you want; prioritize what you want before asking; be clear as to why you want/need what you are asking for; and successfully close a negotiation. |
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New Considerations for the New YearThe New Year will present every community bank with the opportunity to consider new strategies to maximize profitability, utilize capital efficiently, navigate compliance concerns, maintain safety and soundness, and enhance shareholder value. Get an overview of the current community banking environment and discuss key strategic considerations for operational and corporate decision making at the bank and holding company level for the coming year. Learning Objectives:
Duration: 60-minutes |
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Next steps on your instant payments journey: Updates on FedNow While the FedNow℠ Service is still over a year away from being live, the time to act and begin preparing for instant payments is, ‘now’. Recorded Nov. 17, 2021.
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Next steps on your instant payments journey: Updates on RTPWhile the RTP® network from The Clearing House has been live for 4 years, most community banks are either just starting, or preparing to start their instant payments journey. Recorded Nov. 2, 2021. |
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Next steps on your instant payments journey: Webinar Series (MP4)Increasing adoption/volume/use cases on the RTP network, the upcoming launch of the FedNow℠ Service, and customer demand are all fueling the need for community banks to ensure they have a plan and roadmap for implementing instant payments. Recorded Nov. 2-17, 2021. |
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Observation vs. Perception: Improving Your Ability to Pick Up on Suspicious ActivitySituational awareness is a developed skill and a major part of crime prevention. Enhance your awareness and observation skills to become more mindful of your surroundings. Learn how perception can differ from reality and why observers may describe the same incident differently. Program attendees will gain strategies to improve crime prevention efforts and memory retention. |
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Overview of the CRA Final Rule for Bank DirectorsOn October 24, the banking agencies finalized significant changes to the Community Reinvestment Act (CRA). While ICBA and other trade associations have filed a complaint and request for preliminary injunction on the Final rules, it is still important to be prepared. |
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P2P Doesn't Have to Mean Faster FraudSome of the most common questions the Macha office receives pertain to issues with consumer person-to-person (P2P) transfers via the ACH Network. These problems can include fraud, incorrect account numbers, and buyer’s remorse, all of which can result in financial losses for your organization. Learn about the unique features of P2P transfers via the ACH network and discover how to avoid or address issues as they arise. Learning Objectives:
Duration: 90-minutes |
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Personal and Business Tax Return Analysis, Tracing the Numbers and the Forms (MP4)Navigating tax returns has never been enjoyable. The complexity of the various forms, the flow of information, as well as the size of many borrowers' returns can be intimidating. This webinar will assist you in understanding the core information you need to accurately assess the cash income of your borrower. |
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Possible or Probable? How to Assess the RiskThe ACH Operating Rules require all participating DFIs, Third-Party Senders and Nested Third-Party Senders to conduct an assessment of the risks of their ACH activities. But “how,” is not specified. Review risk assessment best practices and learn how to maintain compliance with the requirements of your primary regulators. |
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Presenting with Confidence - for LeadersLeaders are frequently tasked with public speaking engagements and need confidence and skills effectively deliver presentations. Whether you are presenting to your peers, to senior management, or to the Board of Directors, this practical course will help you increase your level of confidence from the preparation stage through your delivery time with your audience. |
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Protection of Confidential Proprietary Business Information (MP4)
With the increasing mobility of employees, community banks face challenges similar to organizations in other industries when it comes to safeguarding the personal information of customers and employees.
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Q1: Regulatory Compliance UpdatesThe Quarterly Regulatory Compliance Webinars deliver the most up-to-date guidance on regulatory compliance, upcoming deadlines, available resources, and more. Offered quarterly, these 60-minute webinars deliver comprehensive information with actionable takeaways. Gain valuable perspectives and commentary from our team of knowledgeable educators, engage in discussions on current regulatory issues, and submit questions. Tailored for community bank compliance officers and risk managers, these webinars are also suitable for all banking professionals seeking to stay abreast of developments in the compliance landscape. |
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Q2: Regulatory Compliance UpdatesThe Quarterly Regulatory Compliance Webinars deliver the most up-to-date guidance on regulatory compliance, upcoming deadlines, available resources, and more. Offered quarterly, these 60-minute webinars deliver comprehensive information with actionable takeaways. Gain valuable perspectives and commentary from our team of knowledgeable educators, engage in discussions on current regulatory issues, and submit questions. Tailored for community bank compliance officers and risk managers, these webinars are also suitable for all banking professionals seeking to stay abreast of developments in the compliance landscape. |
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Q3: Regulatory Compliance UpdatesThe Quarterly Regulatory Compliance Webinars deliver the most up-to-date guidance on regulatory compliance, upcoming deadlines, available resources, and more. Offered quarterly, these 60-minute webinars deliver comprehensive information with actionable takeaways. Gain valuable perspectives and commentary from our team of knowledgeable educators, engage in discussions on current regulatory issues, and submit questions. Tailored for community bank compliance officers and risk managers, these webinars are also suitable for all banking professionals seeking to stay abreast of developments in the compliance landscape. |
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Q4: Regulatory Compliance UpdatesThe Quarterly Regulatory Compliance Webinars deliver the most up-to-date guidance on regulatory compliance, upcoming deadlines, available resources, and more. Offered quarterly, these 60-minute webinars deliver comprehensive information with actionable takeaways. Gain valuable perspectives and commentary from our team of knowledgeable educators, engage in discussions on current regulatory issues, and submit questions. Tailored for community bank compliance officers and risk managers, these webinars are also suitable for all banking professionals seeking to stay abreast of developments in the compliance landscape. |
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Regulation E: Tips and Best Practices (MP4)Regulation E protects consumers from unauthorized electronic funds transfers (EFTs). The regulation establishes the rights and liabilities of consumers and financial institutions regarding these unauthorized EFTs. |
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Regulatory Compliance Change Management: Are You Prepared?Now more than ever, financial institutions must consider the risk of change. Regulatory changes, system conversions, new products and services, and corrective action for audit findings are just a few examples of situations that will frequently impact your organization. |
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Regulatory Compliance Updates: Q1 (MP4)Recorded March 7, 2023. Attend the ICBA’s Quarterly Regulatory Compliance Webinars for the very latest regulatory compliance guidance, upcoming deadlines, resources, and more. Offered quarterly, these 60-minute webinars provide comprehensive information into manageable, actionable takeaways. Hear insightful analysis and commentary from our team of educators, submit questions, and participate in discussions on current regulatory topics. These webinars are designed for community bank compliance officers and risk managers but are also appropriate for all bank employees who need to stay informed on changes in the compliance world. |
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Regulatory Compliance Updates: Q2 (MP4)Recorded June 1, 2023. Attend the ICBA’s Quarterly Regulatory Compliance Webinars for the very latest regulatory compliance guidance, upcoming deadlines, resources, and more. Offered quarterly, these 60-minute webinars provide comprehensive information into manageable, actionable takeaways. Hear insightful analysis and commentary from our team of educators, submit questions, and participate in discussions on current regulatory topics. These webinars are designed for community bank compliance officers and risk managers but are also appropriate for all bank employees who need to stay informed on changes in the compliance world. |
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Regulatory Compliance Updates: Q3 (MP4)Recorded Sept 7, 2023. Attend the ICBA’s Quarterly Regulatory Compliance Webinars for the very latest regulatory compliance guidance, upcoming deadlines, resources, and more. Offered quarterly, these 60-minute webinars provide comprehensive information into manageable, actionable takeaways. Hear insightful analysis and commentary from our team of educators, submit questions, and participate in discussions on current regulatory topics. These webinars are designed for community bank compliance officers and risk managers but are also appropriate for all bank employees who need to stay informed on changes in the compliance world. |
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Regulatory Compliance Updates: Q4 (MP4)Recorded December 5, 2023. Attend the ICBA’s Quarterly Regulatory Compliance Webinars for the very latest regulatory compliance guidance, upcoming deadlines, resources, and more. Offered quarterly, these 60-minute webinars provide comprehensive information into manageable, actionable takeaways. Hear insightful analysis and commentary from our team of educators, submit questions, and participate in discussions on current regulatory topics. These webinars are designed for community bank compliance officers and risk managers but are also appropriate for all bank employees who need to stay informed on changes in the compliance world. |
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Regulatory Hot Buttons (MP4)During this 60-minute webinar, examine the current regulatory priorities in safety and soundness. The speaker will describe how to mitigate risk associated with those priorities and stay ahead of regulatory hot buttons in exams and in transactions. |
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Regulatory Hot Topics (MP4)Gain an overview of the bank regulatory and supervisory highlights from 2022 and some predictions on what might be in store for 2023. Topics that will be covered include CRA reform, digital assets, rising interest rates, turnover at the regulatory agencies, sanctions, and bank partnerships. Learning Objectives:
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ICBA Members: $219
Non-Members: $319 |
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Regulatory Hot Topics 2024Gain an overview of the bank regulatory and supervisory highlights from 2023 and some predictions on what might be in store for 2024. The discussion will cover the regulators' identified top 10 priorities for 2024, as outlined in their annual risk guidance. These priorities encompass supervision, compliance, governance, and risk management. Learning Objectives:
Duration: 60-minutes |
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Robbery Awareness (MP4)Your financial institution can unknowingly be making itself an easier target for robbers! In this session, we review the steps and procedures financial institutions should enact to help protect staff and the public. Learn how robbers case your institution, the specific steps you can take to reduce your chances of robbery, and actions not to take that may exacerbate the situation. This program cover all the necessary steps your staff needs to sustain a safe workplace in your financial institution. Protect your people, prevent vulnerability, and reassure your customers that their money is safe. Learning Objectives:
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ICBA Members: $219
Non-Members: $319 |
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SECURE 2.0 Act – Retirement Plan Changes (MP4)SECURE 2.0 contains significant changes for retirement plans, plan sponsors, and retirement plan providers. Review key provisions, identify what’s most relevant to your financial institution, and discover optimal timing of when your organization should be ready for change. |
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Solutions for Digital Advertising Compliance Challenges (MP4)
The growth of digital has completely changed the world of marketing and brought along more advertising compliance challenges.
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Strategic Planning for Financial Institutions – It’s All about Your Strategy!The aftermath of the Pandemic, coupled with new technologies, shifting consumer preferences, market changes, and recent bank failures, has reshaped the industry significantly. The financial industry faces various forces, challenges, and new competitors, all amidst prevailing uncertainty. However, within these challenges lie unprecedented opportunities. It is imperative for every financial institution to develop an adaptive, dynamic strategic plan, a living document that breathes and evolves, ensuring not just survival but thriving and growth in this ever-changing landscape. This program delves into essential considerations for institutions seeking to refine or establish a comprehensive strategy. Whether your organization lacks a cohesive plan or aims to review existing strategies, you'll discover answers to critical questions. Gain valuable insights into strategic planning and alignment within your institution, encompassing everything from the aesthetics of your lobby to the digital signature on your emails. Additionally, examine the importance of ensuring that employees not only understand but can articulate this vision. A crucial aspect of the discussion will be identifying and understanding the unique risks your institution faces and assessing whether you have the right people in the right positions to bring your institution's vision to fruition. Participate in this session to enhance your institutional strategy with innovative tools and concepts. Learn to integrate Enterprise Risk Management and Talent Management Programs into your Strategic Plan, ensuring a holistic approach to organizational development. Gain insights into preventing your Strategic Plan from becoming dormant and implementing four key growth strategies for sustained success. Learning Objectives:
Duration: 90-minutes |
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Strategic Planning for Your Community Bank - It's All About Your Strategy! (MP4)The aftermath of the pandemic, new and emerging technologies, evolving consumer preferences and other market shifts highlight the need for community banks to develop a strategic plan that is fluid. |
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Strategic Planning in 2024: Strategies for a Shifting Economic and Regulatory EnvironmentStrategic planning in banking is constantly evolving in today’s economic and regulatory landscape. Discover key elements of strategic planning in an environment where the only thing certain is change – from political elections and global events, the domestic economy, and regulatory scrutiny, among others. Discussion will include key topics to address in every strategic plan, as well as topics unique to your institution, ranging from safety and soundness considerations like capital to succession planning. |
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Strategies for Succession Planning and Talent Management (MP4)Every company, regardless of industry, is trying to figure out how to attract and retain the right talent. Organizations are also striving to achieve their goals and fulfill the vision described in their strategic plan. But how do you achieve all — attracting and retaining talent while achieving your objectives and fulfilling your vision? |
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Succession Planning for Your Community Bank’s Future (and Survival) (MP4)Over the last decade, one of the most significant challenges facing community banks has been attracting and retaining new directors and banking talent. |
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Supreme Court Shakeup: How the Supreme Court’s 2023 Term Will Affect BankingDuring the 2023-2024 Term, the Supreme Court issued several landmark decisions with significant implications for federal agencies. Examine an in-depth analysis of three pivotal cases—Loper Bright, Jarkesy, and Corner Post—and determine their potential impact on the banking sector. |
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Supreme Court Update: What Happened in 2022 and What’s on the Horizon for 2023 (MP4)This program cover all the necessary steps your staff needs to sustain a safe workplace in your financial institution. Protect your people, prevent vulnerability, and reassure your customers that their money is safe. |
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Taking an Entrepreneurial Approach to Running Your Bank (An Executive Briefing for Your C-Suite) (MP4)If your organization has become a bit complacent and resistant to change, maybe now is the perfect time to reenergize and reinvigorate your culture with the spark of entrepreneurialism. This executive briefing is designed to help bank leaders recognize the many opportunities that exist today for organizational improvement and innovation, inspiring employees to think and behave more like owners so your bank can truly own and control its destiny. |
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Tax Return Analysis, A Global Perspective (MP4)Building an accurate income assessment of a multiple entity borrower has always been challenging. Determining the cash generated by individual businesses while also understanding the condition of each borrower's holdings can be a struggle even with complete information. |
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The Active Shooter (MP4)Prepare employees and managers to respond appropriately to an active shooter incident. Review concepts endorsed by the U.S. Department of Homeland Security and learn what to expect when law enforcement responds. |
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The Art of Setting ACH Exposure LimitsSetting exposure limits for your ACH Originators is a requirement of the Nacha Rules. However, there are no set guidelines on how this task should be accomplished. Explore the art, not science, of effectively setting limits for your ACH originators. |
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The Business Banking Blues: Non-Consumer Exception HandlingDelve into the often-neglected realm of business banking, specifically non-consumer exception handling for ACH, check, and wire transactions. Discover the sources of relevant rules and guidance, understand your liability, and explore strategies for safeguarding your organization. Learning Objectives:
Duration: 90-minutes |
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The Fed Springs a Liquidity Trap: What Banks Should Do Now (MP4)The Federal Reserve has embarked on the most aggressive efforts to fight inflation since the early 1980s. After more than a decade of expansionary monetary (and fiscal) policy, banks have been whipsawed. In effect, the Federal Reserve has sprung a liquidity trap. |
ICBA Members: $219
Non-Members: $319 |
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The Proper Handling of Government Reclamations and Garnishments (MP4)The improper handling of Death Notification Entries (DNE), Government Reclamations, and Garnishments can expose financial institutions to potential significant dollar losses. This session will cover the proper procedures for handling ACH Government Reclamations and the garnishment of accounts receiving federal government ACH benefit payments. |
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The Thin Line Between Running and Ruining a Bank (MP4)
2023 has presented three major and unexpected bank failures. These unexpected events prove there is a very thin line between running and ruining a bank.
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The Whimsical World of Business Email Compromise
A business email compromise costs an organization, on average, $1.03 million for the costliest attacks. And the price is only growing.
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They Posted What?!? Managing Employee Social Media UseDoes your bank have a social media policy? When was the last time you thought about how your employees’ online activity might affect your business? Discuss good and bad examples of social media use policies, what can and cannot be posted, privacy and the use of social media on company devices. Plus, learn how federal, state, and local laws may affect best practices for your social media policies. |
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ThinkTECH Alumni ShowcaseExperience demonstrations of the latest solutions from several of our ThinkTECH Accelerator companies from previous years. Learn about how these companies are helping community banks flourish, hear from bankers who’ve implemented these solutions in their institutions, and see how our companies continue to evolve to meet your bank’s needs. |
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Third-Party Risk Including Fintech Relationships (MP4)
Federal regulators released final guidance on Third Party Risk in June, which provides broadly to bank service providers and customers.
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Three Key Risk Assessments in Your ERM Program – ERM, IT, and Internal ControlsGrasp the essentials of Enterprise Risk Management (ERM). Gain insight into the three crucial phases of ERM and understand the integral role of Risk Assessments. Explore the workings of the Risk Assessment Process, focusing on three key assessments vital to your ERM Program: Enterprise Risk Management Risk Assessment, Information Technology Risk Assessment, and the Internal Controls Risk Assessment. Evaluate the consequences of neglecting controls and discover practical examples of mitigating and monitoring tools that banks can employ across various risk categories. Walk away with immediate implementation tools and examples for your organization. This webinar targets participants with a foundational understanding of Enterprise Risk Management seeking specific examples on executing three crucial Risk Assessments. |
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Top 10 Employee Handbook Mistakes (MP4)This fast-paced presentation will assist banks of all sizes ensure that its employee handbook complies with all legal requirements relating to discrimination, harassment, paid time off, bonuses, commissions, expense reimbursements, federal and state contracting requirements and other applicable laws. The presenter will identify common handbook pitfalls and provide suggestions on how to make changes to avoid
liability down the road. Attendees will also receive a checklist to assist in reviewing their handbooks.
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ICBA Member: $219
Non-Member: $319 |
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Treasury Check Fraud: Trends & ToolsCheck fraud remains one of the most common types of fraud. It is a growing problem for banks because it’s easy to execute. Forgery, alterations, and counterfeit checks continue to be a major issue for banks, and treasury checks are not excluded from fraud. In late 2023, the Treasury amended regulations affecting bank liability for treasury checks. |
ICBA Member Only - Complimentary
Unlimited Webinar Pass subscription: $0 |
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Treasury Management: A Powerful Tool to Increase Deposits and Fee Income (MP4)Review the primary Treasury Management services available in the market. Learn about strategies to offer the right Treasury Management services your business customers need, based on the value these services provide to businesses. |
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Unclaimed Property Reporting ConsiderationsWhile the basics of unclaimed property reporting are consistent for all holders, financial institutions can face particularly complex questions and issues around unclaimed property. From determining the proper state for escheatment, to deciphering dormancy rules around complicated property types like IRAs, financial institutions must take care to understand the scope of their unclaimed property reporting requirements to stay compliant. |
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Understanding Your Bank Financial Statements and CAMELS Ratings (MP4)
Bank financial statements differ from those of most businesses. Loans are classified as assets, while deposits are considered liabilities. This distinction can lead to confusion.
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Utilizing Market Research for Marketing and Advertising Community Banking (MP4)
What can market research do for today’s community bank? Join market research experts for a discussion on market research methods and examples of techniques that guide decision-making and improve business outcomes.
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ICBA Members: Free
Nonmembers: This webinar is for ICBA Members only. Unlimited Webinar Pass subscription: $0 |
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Vendor Management - How Model Risk Fits In (MP4)Learn how to develop a simple yet comprehensive Vendor Management Program based on best practices from the FFIEC IT Examination Handbook. Go beyond the basics, with a step-by-step analysis of guidance outlined in the OCC SR Letter 11-7 on Model Risk Management to understand how Vendor Management and Model Risk Management fit within your overall Enterprise Risk Management (ERM) program. |
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What Comes Next in This Recession? Lessons in Credit and Risk Management (MP4)
What if the Fed executes a perfect soft landing? What if there is a hard landing? What if there is a crash landing? The reality is that no banker or risk manager knows what will happen next, but there is a consensus in the industry that the probability of a recession is elevated.
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What Financial Institutions May Be Missing in Their Compliance Portfolios – OFCCP ComplianceFinancial institutions may be overlooking key obligations under Executive Order 11246, Vietnam Era Veterans Assistance Act (VEVRAA), and Section 503 of the Rehabilitation Act. These regulations require employers to collect and analyze specific data, prepare annual affirmative action plans, and conduct pay equity analyses. This session will identify key compliance areas and discuss best practices for achieving and maintaining compliance. |
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What Is Your Deposit Study Missing?The banking industry is facing continued deposit pressure after recent Federal Reserve rate hikes. The outflow of low-cost deposits and changes in deposit mix have hurt margins and raised concerns about interest rate risk (IRR). |
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You Are the Future of Banking: Making Connections throughout Your Journey is Key to Your SuccessUnderstanding how a bank is run as a business is crucial for the success of young bankers who are the future leaders. Preparing as you gain experience, including making valuable connections along the way, will propel you and equip you to either run a successful bank in the future or be part of one. |
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