Bank Executive Training

In today’s competitive business landscape, organizations often struggle to maintain strong relationships with their customers, highlighting the need for effective contact programs. This presentation will provide proven tools for designing and managing successful contact programs, including easy-to-use forms, worksheets, and support materials. These resources will help you craft an introduction plan, manage contact activities, report results, and design effective reward systems.

A breach is an organization’s worst nightmare, but should the worst come to pass, it’s not the end of the world. In fact, it’s time to respond. While your cybersecurity team is working to patch things up, the leadership team needs to stay informed. As a key part of your organization, what do you need to pay attention to during this time? What can you do to help prepare before a breach, and what can you do to help during or after one? Wolf & Company’s experts explain what you need to know about breaches, and how they can best be of service during or following an incident.

ICBA has been working diligently in addressing federal regulator positions on deposit fees such as re-presentment fees, overdraft fees, and non-sufficient funds fees. But while we vigorously advocate at the federal level, community banks have been the subject of fee related lawsuits initiated in states across the country. Join us to hear insights from attorneys who have worked with and defended community banks against these claims.

Financial institutions undergo comprehensive regulatory examinations to verify their lending compliance performance. However, consistently changing requirements and evolving environments can make it difficult to navigate your compliance obligations—leading to regulatory scrutiny. Hear firsthand expert accounts of the challenges and criticisms faced by financial institutions during examinations and audits and analyze the impact of industry trends on lending compliance. We’ll discuss the top violations flagged during lending compliance examinations, areas of concern that should be prioritized when evaluating a lending compliance program, and the highest-risk issues seen by examiners in the industry.

Many institutions invested heavily in developing and implementing a new, compliant reserve methodology. These new models are more complex than their predecessors by not only having more quantitative calculations and assumptions, but also requiring more education and oversight by management.

Every bank has three essential assets they should be managing. Like any asset within the organization, proactive management of each asset generates superior results. Among these essential assets we find a mix of employees, relationships, and the bank’s trade area reputation: all the ingredients necessary to attract and retain customers. 

From remote work policies to higher salaries and demands for social justice work, the workplace has radically evolved since the pandemic. Join Jackson Lewis P.C. attorneys for a discussion on why employees are leaving their jobs, what employers can do to recruit and retain talent, and how to plan for potential RIFs.

Continuing education is top of mind in today’s corporate world. Professionals must learn how to succeed as both a mentor and mentee. Discover how the opportunity to be both can help you grow in your career and personal life. Participants will be able to identify what type of mentor they need during this time in their careers, how to choose the right mentor, and how to be a successful mentor and mentee.

Discover the key to unlocking the benefits of the Mission Driven Bank Fund, a $500 million private capital investment vehicle established to support FDIC insured MDIs and CDFIs. The fund offers tailored and flexible growth capital through various financial instruments based on your bank’s needs and structure. It also offers technical services to help build organizational capacity. Additionally, it will monitor, measure, and report the impact your mission-driven bank has in the communities you serve.

ICBA Members: $0
Unlimited Webinar Pass subscription: $0

Given the increasing frequency and scale of data breaches, evolving data protection laws, expanded use of electronic monitoring by employers, and integration of AI tools, understanding your employee data and its usage is crucial in managing this growing risk.

The regulatory examination environment is getting much tougher. Many community banks across the country are experiencing examinations that present unexpected circumstances and adverse findings. Prepare your community bank for its next examination by discussing the current regulatory examination environment, identifying the current regulatory hot buttons and examination issues that are causing community banks problems and providing recommended strategies to resolve identified problems during and after the examination.

Discover negotiation strategies that will lead to success and influence in your job. These skills can easily transfer to other areas of your life. Learn how to strategically ask for what you want; prioritize what you want before asking; be clear as to why you want/need what you are asking for; and successfully close a negotiation. 

Leadership skills are essential for guiding your career, inspiring others, and embracing new opportunities. Courage plays a vital role in effective leadership, empowering you to take bold steps and negotiate for yourself in the workplace.

The New Year will present every community bank with the opportunity to consider new strategies to maximize profitability, utilize capital efficiently, navigate compliance concerns, maintain safety and soundness, and enhance shareholder value.

While the RTP® network from The Clearing House has been live for 4 years, most community banks are either just starting, or preparing to start their instant payments journey. Recorded Nov. 2, 2021.

On October 24, the banking agencies finalized significant changes to the Community Reinvestment Act (CRA). While ICBA and other trade associations have filed a complaint and request for preliminary injunction on the Final rules, it is still important to be prepared.