Fiserv Debit Program

Debit solutions that capture valuable opportunities and heighten service

ICBA Payments' Fiserv Debit program offers a comprehensive suite of products and services that help your program stand out in the market. Focused on modern and connected experiences, Fiserv’s solutions deliver the reliability, flexibility and ongoing innovation necessary to meet evolving consumer demands. Fiserv provides solutions to help elevate and differentiate your brand.

Fiserv’s Debit suite includes:

• Transaction Processing - including card management, authorization, risk management, settlement and reporting

• Service Excellence – dedicated support for every aspect of your Fiserv relationship to quickly and efficiently address your needs

• Digital Solutions – meet ever-evolving consumer demands with industry-leading offerings for card controls, wallet provisioning, tokenization and online account management

• ATM Managed Services – a true, single-vendor solution for driving, processing and fleet management that provides value to all stakeholders

• Portfolio Analytics - analyze, visualize and share data to gain meaningful insights, understand your card portfolio’s performance and drive actionable results

• Card Risk Management - advanced fraud detection tools combined with expert consultation detect and prevent fraud losses while balancing the cardholder experience

• Contact Center - expand your servicing options and get the flexibility you need to manage your consumer experience more efficiently

• Loyalty & Rewards - encourage retention, card usage and activation with a flexible rewards program designed to meet your needs

• Marketing & Advisory Services - proprietary marketing campaigns and strategic insights help drive long-term growth and profitability for your card program

• Payment Networks - extensive access and expansive coverage for debit payments and surcharge-free ATM access position you to drive loyalty and meet consumer payment expectations through any channel

Partnering with ICBA Payments and Fiserv for Debit issuing services gives your bank exclusive access to:

• Dedicated Client Relations team - additional support when you need it

• Service Level Agreements (SLAs) to ensure client banks are getting the best possible service

• Optional Fraud Loss Protection Plan coverage to help banks recuperate some fraud losses*

• Visa and Mastercard network sponsorship options