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With fraud costing banks over $442 billion in 2023 alone, protecting your institution is more critical than ever. ICBA Payments’ exclusive Fraud Loss Protection Plan (FLPP) helps your bank recover losses from fraud, providing essential support against threats like card theft, account takeover, and more.
Designed specifically for community banks, FLPP offers a proven, trusted solution to safeguard both your institution and your customers, delivering peace of mind in an unpredictable landscape
Eligibility
All ICBA member banks are eligible for FLPP enrollment, with no requirement for an existing debit or credit card issuing relationship with ICBA Payments.
Core Benefits
Exclusive Protection: Access the only fraud loss protection plan designed exclusively for community banks.
Mitigate Risk: Program support for lost, stolen, or counterfeit cards, as well as account takeovers and eCommerce fraud.
Advanced eCommerce Security: Benefit from our partnership with CardinalCommerce, providing an additional layer of authentication to reduce fraud and improve the online shopping experience for customers.
Seamless Enrollment: Easily enroll in FLPP without the need for an ICBA Payments card relationship, simplifying protection for your bank.
Lost Cards: Helps recover losses from fraud related to lost cards.
Stolen Cards: Recuperate losses due to stolen cards.
Cards Not Received (NRI): Assists in recouping losses when cards are fraudulently intercepted in transit.
Counterfeit Cards: Supports recovery of losses from counterfeit and skimmed card fraud.
Account Takeover: Aids in losses due to identity theft, phishing, and account hacking.
eCommerce Fraud: Protects from eCommerce fraud losses and unauthorized online transactions.
Friendly Fraud: Helps with chargebacks due to disputed legitimate purchases.
Virtual Cards: Supports losses from fraud involving digital-only card transactions.
Start Your Enrollment: Complete the form to express interest in FLPP, and our team will reach out with all the necessary details.
Submit Enrollment Forms: Complete and submit the provided forms to initiate your FLPP enrollment.
Enroll Your BINs: For banks managing shared or unique BINs, provide the necessary permissions to ICBA Payments for authentication coverage.
Onboard with Confidence: Our team will guide you through the onboarding process to ensure a smooth start.
FLPP assistance supports lost/stolen cards, cards not received (NRI), counterfeit cards, account takeovers, eCommerce fraud, virtual cards, and friendly fraud.