Protect Your Community Bank and Reduce Fraud Losses with FLPP, Exclusively from ICBA Payments


With fraud costing banks over $442 billion in 2023 alone, protecting your institution is more critical than ever. ICBA Payments’ exclusive Fraud Loss Protection Plan (FLPP) helps your bank recover losses from fraud, providing essential support against threats like card theft, account takeover, and more.

Designed specifically for community banks, FLPP offers a proven, trusted solution to safeguard both your institution and your customers, delivering peace of mind in an unpredictable landscape

Eligibility and Benefits

Eligibility

  • All ICBA member banks are eligible for FLPP enrollment, with no requirement for an existing debit or credit card issuing relationship with ICBA Payments.

Core Benefits

  • Exclusive Protection: Access the only fraud loss protection plan designed exclusively for community banks.

  • Comprehensive Coverage: Mitigate risks from lost, stolen, or counterfeit cards, as well as account takeovers and eCommerce fraud.

  • Advanced eCommerce Security: Benefit from our partnership with CardinalCommerce, providing an additional layer of authentication to reduce fraud and improve the online shopping experience for customers.

  • Seamless Enrollment: Easily enroll in FLPP without the need for an ICBA Payments card relationship, simplifying protection for your bank.

Key Features

  • Lost Cards:  Helps recover losses from fraud related to lost cards.

  • Stolen Cards: Provides coverage to recuperate losses due to stolen cards.

  • Cards Not Received (NRI): Assists in recouping losses when cards are fraudulently intercepted in transit.

  • Counterfeit Cards: Supports recovery of losses from counterfeit and skimmed card fraud.

  • Account Takeover: Aids in covering losses due to identity theft, phishing, and account hacking.

  • eCommerce Fraud: Offers protection to recover losses from eCommerce fraud and unauthorized online transactions.

  • Friendly Fraud: Helps recover losses from chargebacks due to disputed legitimate purchases.

  • Virtual Cards: Supports recovery of losses from fraud involving digital-only card transactions.

How to Get Started: Step-by-Step Enrollment

  1. Start Your Enrollment: Complete the form to express interest in FLPP, and our team will reach out with all the necessary details.

  2. Submit Enrollment Forms: Complete and submit the provided forms to initiate your FLPP enrollment.

  3. Enroll Your BINs: For banks managing shared or unique BINs, provide the necessary permissions to ICBA Payments for authentication coverage.

  4. Onboard with Confidence: Our team will guide you through the onboarding process to ensure a smooth start.

FAQs

All ICBA member banks, no card relationship needed.

Yes, FLPP is a premium service. For specific pricing details, please fill out our brief inquiry form, and a team member will follow up with you.

Setup time can vary. For a personalized timeline, please fill out our brief inquiry form, and a team member will provide more details.

FLPP covers lost/stolen cards, cards not received (NRI), counterfeit cards, account takeovers, eCommerce fraud, virtual cards, and friendly fraud.

FLPP participants have access to the CardinalCommerce eCommerce authentication solution at no additional charge. This tool helps measure fraud risk for eCommerce transactions before authorization, adding an extra layer of security for online purchases.
Back Your Bank with FLPP Support — Get Started Below